Frequently Asked Questions

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When and where will South Summit Brazil be held?

The third edition of the event will take place on March 20, 21 and 22, 2024 at the warehouses of Cais Mauá, near Usina do Gasômetro and at Cais Embarcadero – Leisure and Gastronomy complex located in this noble area of Porto Alegre with a splendid view.

Is there a day pass ticket?

The ticket grants access to the three days of the event.

What forms of payment are accepted on the site?

PIX or Credit or Debit Card (via PagSeguro/Stripe).

My purchase was denied transaction, what should I do?

Eventually transactions can be barred by anti-fraud rules or issues related to the limit of your card. In this case, you should talk to the bank issuing your card. You can check the payment status on this page.

Can I cancel my ticket?

Yes, according to the CDC (Consumer Protection Code), you may request cancellation within 7 days from the date of your purchase, provided that it does not exceed 48 hours before the event. Cancellation requests must be made by the owner of the purchase through the email info@southsummitbrazil.com.

What is the refund term?

The refund will be made after the completion of your cancellation, and will be as follows:

Credit card: chargeback on the next invoice;

Debit card and PIX: chargeback will be via PIX, within 7 days

Can I transfer my application?

No. Registration is individual and non-transferable.

Can I request an invoice for my ticket?

You will already have the receipt automatically created in the system as soon as the payment is made, but you can request an invoice, if necessary, by email info@southsummitbrazil.com. It will be sent until the 10th of the month following the purchase of the ticket.

How to make the invoice in the name of my company?

When you are registering, the question “Do I want to issue a receipt on behalf of a company/other person?” will appear. If so, fill in these fields with the requested data to have the receipt in the name of the company.

About the official app of the event

The official app is available on iOS and Android platforms. Search for «South Summit» in the Apple Store, Google Play. You can also access the desktop version.

The app is an essential tool for you to enjoy all the possibilities and resources that South Summit Brazil provides: it allows you to consolidate and enhance connections, in addition to being a source for all key information about the event.

In it, you can find: QR Code required for accreditation, program schedule, event map, 1:1 meeting agenda, profile of speakers, sponsors, finalist startups and all other participants, Night Summit agenda, among others.

ATTENTION: In the coming months, the application will be active for the 2024 edition of South Summit Brazil and, from then on, you will be able to access your QR Code and all other features. It will be essential to carry out the accreditation for the event.


Get in touch with our team: we’d be happy to help.