Arena Stage
Jun 4, 2026
5:55 PM6:10 PM
Ecosystem Growth
The New Architecture of Retail: From Reactive Logistics to Agentic Operations
Leandro BalbinotAmazonVP of Technology & Supply Chain - CTO of Whole Foods
Description
The retail industry is at an inflection point. For decades, supply chain and store operations have been reactive, relying on manual intervention and historical forecasting. Today, we are witnessing the rise of agentic architectures—systems that do not just provide insights, but execute tasks autonomously. My keynote explores how the convergence of Generative AI and physical logistics is creating a more resilient, responsive retail backbone, and what this structural shift means for the future of the store.